Uganda Orange Portal

LTE 4G internet

for 4G-LTE devices click here

What is Orange 4G LTE internet?

Orange 4G LTE is a new wireless internet access technology that enhances the existing Orange 3G+ data services to enable exceptionally faster data rates to and from the internet

How does it compare to 2G, 3G and 3.75G or 3G+?

4G LTE is the 4G internet service from Orange, the next natural step from the 3G+ internet services of up to 42Mbps and 21Mbps speeds.
Anyone using Orange 4G LTE will be able to enjoy wireless internet access at exceptionally higher speeds than 42Mbps and still have access to already existing super high 3G+ speeds (21Mbps to 42Mbps) , fast 3G (7.5Mbps to 14 Mbps) and basic 2G access (GPRS and EDGE) in non LTE covered areas

Where is the Orange 4G LTE available?

At the moment it is available in Kampala, Jinja, Entebbe, Gulu and some surrounding areas with more sites to be added throughout the year.
click here for 4G-LTE coverage.

What internet speeds can be achieved with Orange 4G LTE internet?

The technology can attain speeds of up to 100Mbps making it the fastest wireless internet access service in the country. The super high speed experience , however, will be defined by a combination of different factors like shared service resources (e.g. bandwidth), dynamic distances from the sites and number of simultaneous users per site. All in all it will feel like the access is instant.

What is so unique about Orange 4G LTE internet in Uganda?

Orange 4G LTE internet is using FDD technology which is the most popular for 4G services in the world. This offers Orange an exceptionally high speed (almost instant) experience on a range of readily available devices like modems /dongles for your laptop or PC, routers and mobile phones. You can therefore for example purchase a device from Europe and freely use it with Orange 4G LTE given compatible specifications.

Another plus for the Orange 4G LTE is that it is available on the 800MHz frequency band that provides for good indoor coverage for buildings

Another unique experience with Orange 4G LTE internet is that it offers the already existing 3G+ and 2G networks when out of LTE coverage to seamlessly continue your experience with our good quality internet services especially when on the move, anywhere in Uganda.

The service is using an internationally recognized frequency band that enables you to roam with your device on compatible networks around the world

What happens when many users are on the same site? Does the speed reduce? Do I get switched to 3G+?

Orange 4G LTE technology will enable more users to enjoy a better experience at the same time due to advanced features (like faster bandwidth re-utilization). However, at full capacity customers will still enjoy the already existing 3G+ high speed services

How can I tell if a phone/modem/router is compatible with the Orange 4G LTE network?

Simply make sure that it uses the FDD technology at 800MHz at band 20

Will I enjoy the same good quality phone calls, super combo and infotainment on the Orange 4G LTE network?

Yes, you will be able to enjoy all the popular services you enjoy on the Orange network.

Can I enjoy High Definition voice calls too?

Yes of course, feel free to enjoy crystal clear calls only available on the Orange network even with your 4G LTE phone. Most 4G LTE phones are already manufactured with the HD voice feature

What phones can use Orange 4G LTE internet?

Samsung Galaxy S4 4G LTE version (i9505), HTC One HTC One SV, Nokia Lumia 920 and 820, some ZTE and Huawei smartphones and a host of other phones.